Inc. has a policy of hiring and maintaining a staff of the most qualified
employees available to the industry. Teamwork, as well as individual initiative,
are key components in our human resources strategy. Customer service
is the most important part of how we do business. It's critical
to us that our customers receive exactly the product they requested, delivered
on time and to their specifications.
All orders are tracked from the design phase through manufacturing by trained professionals who monitor every step of the process. We use specific, industry-related computer programs that allow us to oversee each important aspect of your order.
In addition to strict tracking and process control, we make sure all your questions and concerns regarding your fabric order are answered promptly and cheerfully. If we can't provide the information you need right away, we'll get it for you and get back to you as quickly as possible.